How GeekMagic handles information.
This policy explains the basic information we may process when you browse the official GeekMagic site, contact support, request warranty service or place orders through official channels.
Information you provide
When you contact us, we may receive your name, email address, order number, shipping country, product model, firmware version, photos, videos and support messages.
How we use information
We use information to provide support, process warranty or return requests, answer wholesale and OEM inquiries, improve products and maintain official product resources.
Order channels
If you purchase through AliExpress or another marketplace, payment, checkout and marketplace account data are handled by that platform according to its own privacy policy.
Analytics and advertising
We may use privacy-respecting website analytics or advertising measurement tools in the future. If enabled, cookies or similar technologies may be used to understand site performance and campaign effectiveness.
Sharing
We do not sell personal information. We may share necessary information with logistics providers, marketplace platforms or service providers only when needed to complete support, shipping, return or warranty processes.
Contact
For privacy questions or data requests, email GeekMagic@163.com.